Twitter Suspension

There I was, Monday evening, creating a cool desktop picture when suddenly, Twitterrific bawked at me. (No, it didn’t really “bawk.”) The login sheet came up, so I re-filled it in and hit return. Still didn’t work. I was pretty darn sure the Twitpocalypse was over, so I went to Twitter.com to check out if the website was down or something else was wonky. I got a cute image of an owl, for some error… Suspended! What? Why?!

Edit: I’ve been freed.

Suspended

“Sorry, the account you were headed to has been suspended due to strange activity. Mosey along now, nothing to see here.”

It was then I realized: I was disconnected. No longer could I notify the world that I was drinking some very tasty Jones Berry Lemonade Soda. And boy, they needed to know. (By the way, it’s really tasty, you should try some if you’ve never had it.) I have almost nothing but love for Twitter, it’s a fantastic service. But boy, this was frustrating. So after I freaked out for a bit, I read up on what to do, and it didn’t help me that the link at the bottom of the Suspended page was invalid/deleted/whatever. So I had to go to Twitter’s support page, read up on suspensions, and contact their support. I also read it may take up to 30 days to resolve the matter. Excuse me? THIRTY DAYS? Now, I understand small companies (I work for one), and I understand high-volume support requests, but is thirty days really the quickest you could get to me? I received an automated email response to my support request, and it asked to make sure I was really suspended, not just another profile that was suspended. Sigh. So I sent a reply to that message confirming it was actually my account.

By the way, I’m not a robot. Nor do I tweet only links. Actually, I don’t have more than a 100 followers, so aggressive following isn’t a reason I’d be suspended either. What could it be? Well, I surely would love some kind of answer, response, or reason as to why. Even if it was a mistake, or a misunderstanding, I’d like to know what’s up. But according to the automated email I received, I gotta wait 30 days, and there’s really nothing I can do about it.

Well, a few friends of mine started tweeting messages with the hashtag #freemantia. It was hilarious, ridiculous, and fun, but all-in-all, nothing came of it. I still haven’t heard a “tweet” from Twitter. Nothing. Notta. Zilch. Zippo. A full day goes by and not a single word as to why my account, which is perfectly legit and real, was suspended.

Sure, I may tweet a lot, and I may change my avatar quite a bit, but that’s no reason to suspend a guy, is it? I really don’t think that’s it, but I’d love to hear at least a confirmation that they’re taking a look at it, or trying to resolve the issue.